Privacy Policy
Last Updated: May 24, 2024

1. Introduction

This Privacy Policy outlines how Marmas Official and its affiliated entities (referred to as “we,” “us,” or “our”) handle personal information collected from users who visit our website and any associated digital platforms (collectively, the “Site”). It also applies to personal information obtained offline, such as during in-person visits to our retail locations.

For the purposes of this policy, “Personal Information” refers to any data that can be used to identify, contact, or locate an individual.

2. Information We Collect

We collect various types of Personal Information, including but not limited to:

  • Contact details (e.g., name, (281) 940-4710, support@marmasofficial).

  • Transaction history related to your purchases and interactions with our Site.

  • Financial data required for payment processing.

  • Geolocation data from device interactions.

  • Employment-related information when applying for jobs.

3. How We Collect Information

We gather Personal Information in multiple ways, such as:

  • When you engage with our Site, make purchases, or sign up for our services.

  • When you visit our physical locations.

  • Through cookies, analytics tools, and similar technologies that track online activity.

  • In compliance with legal obligations, such as CCTV monitoring in some retail locations.

4. How We Use Your Information

We use Personal Information for business operations, including:

  • Processing transactions and fulfilling orders.

  • Sending marketing communications and promotional offers.

  • Enhancing the functionality and user experience of the Site.

  • Administering loyalty programs and promotions.

  • Evaluating job applications.

  • Ensuring product safety and compliance.

  • Conducting fraud prevention, analytics, and legal compliance.

5. How We Share Information

We do not sell your Personal Information. However, we may share it with:

  • Service providers who assist in payment processing, IT support, marketing, and other operational needs.

  • Legal authorities when required by law or to protect our rights.

  • Third parties in cases of business transfers or asset sales.

  • Aggregated or anonymized data that does not personally identify users.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, store preferences, and track engagement. Some of these may be placed by third-party service providers assisting in analytics and advertising.

Note: We do not currently respond to “Do Not Track” signals from web browsers.

7. Security Measures

We implement reasonable security measures to protect Personal Information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security. In the event of a data breach, we will notify affected users as required by law.

8. Children’s Privacy

Our Site is intended for users aged 21 and older or state-qualified medical cannabis patients. We do not knowingly collect data from minors unless legally required for medical purposes. Parents or guardians who believe a minor has provided Personal Information should contact us for removal.

9. Your Choices & Control

You may limit the Personal Information you provide to us. However, withholding certain details may restrict access to Site features or services.

You can opt out of marketing communications by following unsubscribe instructions in our emails. Note that we may still send transactional or service-related messages.

10. External Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their policies before sharing any information.

11. California Consumer Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Access to information about the data we collect and how it’s used.

  • Requesting deletion of Personal Information.

  • Opting out of certain data-sharing practices.

  • Non-discrimination for exercising privacy rights.

To exercise these rights, contact us via (281) 940-4710 or support@marmasofficial. Verification of identity may be required before processing requests.

12. Updates & Changes

We may revise this Privacy Policy periodically. Any updates will be posted on this page, and continued use of the Site signifies agreement to the revised terms.

13. International Users

Our Site is intended for users in the United States. If you access our services from outside the U.S., you acknowledge and consent to data transfers across international borders, subject to U.S. privacy laws.

For further inquiries about this Privacy Policy, please contact us at support@marmasofficial.